What we have done
With Prezentor you never need to worry. We offer GDPR-compliant protection for your global data via our European Data Center, and work with Privacy Shield certified partners like Amazon, SendGrid and Google. Full encryption ensures that your data is always handled with the utmost confidentiality and security. For your convenience, our legal team has put together a helpful guide to what we are doing and what you can do to be compliant when using Prezentor.
Click here to access the guide.
We provide you with the tools to be GDPR compliant
Below we outline three important areas where you need to prepare, to be compliant after May 25th, 2018.
The GDPR says you must obtain specific consent to process personal data of EU citizens, as well as clearly explain how you plan to use that data. To make sure you can continue reaping the unique benefits that tracking emails and presentations offer, we’ve made it easy for you to collect consent. Our GDPR-friendly consent forms help your company in preparing specific consent texts. To learn more about using our consent forms and getting started, please take a look at our Consent Form Guide.
We also advise that you inform your users (sellers) of the changes. They need to know that as of May 25th contacts have the possibility to change the settings for tracking of e-mailed sales material and presentations. In case a contact does not consent to the tracking the seller can see this under e-mail statistics, in the Prezentor App.
Another important part of the GDPR is the individual’s right to view, update and/or delete personal data that’s being stored by businesses. New functionality in the Prezentor backend makes it easy for you to respond to such requests from contacts. Our How to delete end-user data guide explains how you can update and delete customer data. There is no immediate action required from your side, however, but please orientate yourself about this feature to be prepared, should you receive a contact request.
More secure passwords
It is important that no other than the account owner can access his or her account in Prezentor. Therefore, we've increased the security level for our passwords. After May 14th all users have 30 days to update their password to reflect the new security level. This can be done under Profile, either in the backend or straight in the Prezentor App.
Should a user for some reason not have updated her password after the 30-days change period, the user will be automatically logged out of the account and asked to reset the password next time logging in.
Please note! Users with an ADFS integration are not affected by the increased password security.
The content provided in this article, including the guides, are made available to help our customers prepare for the change in relation to their use of the Prezentor platform. In case you have any questions or would like additional support please reach out to our support team at any time, they stand ready to help. E-mail: firstname.lastname@example.org
For additional information and the full text of the regulation please visit the official website for data protection provided by the European Union.